What is the difference between the business version and the Remote Access version with regard to the feature: Support für mobile Geräte (Add-on)? Does it have to do with any restrictions of the Remote Access version for remote access of my PC from mobile devices?
I've downloaded Quick Support so that a friend can control my S9+ from another android device, but when I'm promted to download the 'Add-on: Samsung' app for remote control to work, I get an error message saying 'Can't install Add-on: Samsung'. Does anyone know if this is a problem with the app not being available on an…
I'm writing to confirm whether there's a solution to unlock my Android phone, which currently has a black screen when I connect via TeamViewer. I have a 4-digit code set up to unlock the phone, and I would appreciate any guidance on unlocking it through TeamViewer to be able to use the device. Thank you!
Hello Community I try to connect from MacOs to an Android tablet. Unfortunately, it stucks by the "get remote access" screen, and nothing happens. I only see that the tablet try to install an add-on, that is not allowed. When I try the same remote connection from a Windows PC, it works. What can be the issue ? I am running…
I've tested remote viewing on my iPhone. I have a remote user who installs the QuickSupport app on his iPhone. We get to "Start Broadcast". I can remotely see the seconds incrementing on his phone. I ask him to "swipe up from the bottom of his phone", and when he does, the connection breaks and he sees "Start Broadcast". I…
Android running TeamViewer Host, how to get sound transferred to TeamViewer client on Windows. I saw old posts about this not being possible, but those are posts from 2017, so that's old news. My use-case is - I want to connect to my Android which is running TeamViewer Host, and click the phone dial button and hear the…
There seem to be a major bug in the ios version of Team Viewer that impact the ios sound system. If team viewer is opened in the background, the sound is not played properly on carplay, it sound distant, lower quality and not playing on all channel. I had a similar issue with playing music on the iphone built in speaker.…
I work for a taxicab company, and we own 50 samsung a9+ tablets. We need to be able to remotely enter the main password for the tablet after the driver restarts said tablet; however, driver obviously can't open any apps until password is entered. Driver can wake tablet, that's not an issue; the issue we're having is, upon…
So pretty simple. I start the app and automatically logs in without an issue. I can connect to my home PC, also without issues. After closing the connection and leaving the app on the background for some time (hours tbh) I get back on the app and is stuck on activating TeamViewer, hence I cannot access my home PC because…
How to you have unattended access an Android device without the on device prompt for access? I have Host installed on the Android device, but currently prompts every time I want to remote access from PC. Is there a specific setting or separate app that needs to be installed? Thanks!
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