Hello, We meet some issues with Apple devices. As soon as user's iphone is on call, it stop QuickSupport after a few seconds. Impossible to take remote control and call the end user at the same time. No issue with Android devices. It does like a black screen they session is frozen or out. Would you have any tip for that…
is there any tutorial covering this topic? I've downloaded the SDK for Android Studio and read the README.md file. I added the ScreenSharingSDK.aar file to my project and modifies the gradle files. Now I want to implement the screen sharing and remote control features, but the documentation link is down For a complete…
Can I Use A Mouse With My Ipad To Control The Mouse Of The PC? (Because I want to use exact PC Mouse gestures remotely from my Ipad) How can I do that?
When I launch QS on my Asus Zenpad (Android) I get the following dialog. This device supports the additional "Remote Control" feature. Please contact our support for further information. OS firmware Asus M. What must I do to get QS working on this Android device? Thanks.
I own and old Galaxy Tab S on which I installed a custom OS (Lineage OS 17). So when I try to remotely connect the tablet, I receive the following message: Remote device doesn't support screen sharing I read somewhere on the Teamviewer documentation, the Samsung devices need to have Samsung Knox to run correctly. As…
Hello. Regardless of the model, I can only receive images from the phone I am connected to, I cannot interfere. Is there anything extra I should do?
Hi, I purchased an upgrade to the business plan thru the iOS App via the App Store. Everything went well with the purchase but the app still shows as “free” and the license hasn’t passed through. I quit and restarted but no luck, I signed out and back in but no luck. I clicked on upgrade plan and restore subscription and…
My setup:- 1) Samsung Galaxy S9+ phone As camera running TeamViewer Quickconnect App 2) Samsung Galaxy S22 Ultra phone As Remote Control running TeamViewer Remote Control It works. S22 Ultra phone can remote control S9+.phone. But I can't hold S22 Ultra phone horrizontally. The screen inverted. Please advise how to fix the…
Dear all, I need to use phone nr 1 (android) to control remotely phone nr 2 (android). I installed Teamviewer app on phone 1, and teamviewer Host on phone nr 2. I have adjusted the settings, so I can start controlling phone 2, without the request of authentication or acceptance. From the app in phone 1 in my hands I select…
We use teamviewer host 12 and till android 10 no problems. This time we received new devices with Android 11. Installing the Teamviewer host 12 no problem. We can connect to the device but remote control (with view) is not possible. In screen we only see making connection. Is this a known issue or can we adjust something…
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