My customer is unable to attach an image when he tries to create a ticket from Service Portal and I am unable to attach an image when I submit a reply to a customer's ticket.
Evey year i get blocked for this and its always paid
I’m using TeamViewer to connect from my home setup, which has two monitors, to my work computer, which also has two monitors. When I click the full screen icon in Teamviewer, Teamviewer only takes up one of my local screens. How can I get it to take up both of my local screens? So that it basically feel like I'm sitting at…
Is anyone aware if there is some sort of Servicecamp outage? None of our staff can login, it just sits there with the silly wagging head icon.
We have been using servicecamp for some time and as the Support engineer we respond to tickets. Recently end users are not receiving the responses. We use O365 email and it doesn't appear to be stopped by any filtering or junk filter so it seems it is not leaving servicecamp. Is there a log of emails it send or way to test…
I've been utilizing TeamViewer for managing remote connections within my organization, and it's been quite effective. However, I've encountered a stumbling block with the email integration functionality. Despite configuring the settings as per the guidelines, I'm encountering several issues: Incomplete Ticket Creation:…
Hello, after a 2 Months testing Phase with Servicecamp, we have decided that Servicecamp is not the right Servicedesk System for us. So I would like to delete our Servicecamp, but there is no Option in doing so out of Servicecamp or the TeamViewer Management Console. How can i delete Our Servicecamp?
As it is no longer in the list of Add-ins I can't find Service Camp like with ohter Add-ins to uninstall / deactivate them. I need to get rid of it as we don't use it anymore but it uses space in our Outlook ribbon and is confusing for employees as we do not use it anymore. I already opened a support ticket which was…
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