Hello, I'd like to know if Servicecamp has been officially abandoned by Teamviewer? Can you confirm that you are no longer doing any development and updates on this tool? The last update was in July 2019, and it was to add a responsive version for mobile use. Beside that, still no critical features added despite multiple…
hi, we would like to have a quick way to see the ticket creation date and closing date. Is it possible to get, for example, "all tickets - view"? And where can I see the deleted tickets?
sign in on servicecamp is not always working. and when not signed in (system sometimes signs out...) and you click on the link to ticket in the email no sign in pop up appears. just the shaking headset logo.
When trying to add my own mailserver to Servicecamp, I get the following error: Incoming connection failed with the following error: LOGIN failed. Not connected. No email resource at: {outlook.office365.com:993/imap/ssl/novalidate-cert}INBOX It was working before, now it has stoppped. Any ideas?
I was using my free account to access my work site, but now when I try to connect, it quickly flashes Abort, then returns me to Connect button with no explanation of why it doesn't work anymore. Tried to sign into Teamview by using our business account but it doesn't recognize the username/password...how can I get help…
Aside from the mailbox connection issue we are experiencing, we can now not load servicecamp at all this morning. Anyone else experiencing this?
Hello, I found the option "To create Ticket´s via mail" but I can not disable these function. Every mail is going to be a Ticket or I get no mail. I want to decide which mail is a Ticket and which not. Is there a way?
I get the error Incoming connection failed with the following error: LOGIN failed. Not connected. No email resource at: {outlook.office365.com:993/imap/ssl/novalidate-cert}INBOX can anybody help me ?? Regards Samuel
I am moving from Servicecamp to an opensource ticketing system. I know I will not be able to do a 1 to 1 direct import but I would like to keep all my previous tickets for informational purposes (audit trails) and security purposes. I do not see a way to do this within servicecamp itself. Is there another way? DO I have to…
What is going on with Service Camp lately? Login issues, timeouts and now ridiculously long load times just to refresh my ticket list. Now I just read that teamviewer is no longer developing service camp. Time to jump ship. Teamviewer's remote management software is good but service camp is abysmal. I won't be renewing my…
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