General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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problem in connectionI tried to connect to my desktop computer from laptop but the app stop on "connecting..."…
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Link to reset ID is brokenMy personal use account was incorrectly detected as business use. After filling out the entire for…
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Merged: TeamViewer Is telling me I need a commercial account...but I don'tThis discussion has been merged.
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Merged: Free Team Viewer keeps shutting down after about a minuteThis discussion has been merged.
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Merged: commercial useThis discussion has been merged.
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Merged: commercial useThis discussion has been merged.
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Resubmit Request for ID reset due to suspected commercial useHow do I submit a second request for ID reset due to suspected commercial use? My first request onl…
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Get a "replacement" IDIs it possible to get a new Team Viewer ID to permanently replace an existing ID?
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Merged: using teamviewer for commecial usesThis discussion has been merged.
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Questions about TeamViewerHello, I'm a free user. I was having a technical support remote session with a product company's te…
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Merged: My teamviewer session goes into timeout and closes every 5 minutesThis discussion has been merged.
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Stuck at "Starting remote session"Greetings TeamViewer community Recently we've begun having some puzzling issues at my company, tha…
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"Migration Required" Device OfflineHi, I have been using my current set up for months. Today I accessed my remote computer for 3 hour…
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Merged: Tells me I'm commercial when I'm notThis discussion has been merged.
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Merged: commercial useThis discussion has been merged.
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Accessing external drives on MacWhen attempting file transfer on my Macbook Pro, the file transfer window does not show external ha…
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Teamviewer screen does not refresh unless mouse is movedMy screen seems to not change/refresh at all unless I move the mouse. I changed my connection to wi…
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Merged: Non-profit useThis discussion has been merged.
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"Partner isn't connected" But They AreI'm getting the "Either your partner isn't connected to the internet or your partner's TeamVie…
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Lost recovery codeHi team, I have lost my recovery code and my mfa. I dont think there is a way around this other …
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Merged: send formular Error (2): An error has occurredThis discussion has been merged.
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help to connect ipad to windows pcI'm new to TeamViewer. I want to use my ipad to access my home PC when needed. I created an account…
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Merged: Teamviewer free licenseThis discussion has been merged.
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forgot passwordHow do i get a forgot password link to reset it.
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Merged: Free licenseThis discussion has been merged.
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Teamviewer on very slow and lagHello, We are software company in Turkey. We have corporate license for 100 user. Ours support depa…
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Merged: Get knocked off after five minutesThis discussion has been merged.
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Merged: Is the "reset management" page broken?This discussion has been merged.
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Merged: delete an account without 2FAThis discussion has been merged.
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Merged: Remote technical support chat transcript request processThis discussion has been merged.
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