I recently migrated to a new machine with apple's Time Machine. Now, I can't upgrade or uninstall Teamviewer, so I am unable to use it to connect to anyone anymore. It just says the uninstaller is damaged and can't be used. Every time I try to upgrade or install a new version, it gives me this and I'm stuck on an old…
My fiance is in Ghana at the moment and needs some information and files from our computer at home. Unfortunately, she does not have Team Viewer on her phone and when she tried to download it she got the message that the page was not available in her country. I already have it on the computer but where can she go to…
I am trying to remote onto one of my 3 computers using the computer that I am currently on. The computer that I need to remote onto is not being compatible right now even though both computers are on wifi. the same wifi in fact
Hi, Wondering if someone can help, with a question around QuickSupport Custom Module. I am an admin in my corporate TV account. I have created a custom quick support module. The idea being that I can download and distribute the associated TeamViewerQS.exe of this custom module to a number of Windows devices. When any of…
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I try to connect to my other computer in another city location at my brothers house. It keep showing this error, THE SCREEN can not be captured at this moment. This is probably due to fast user switching or a disconnected/minimized remote desktop session. I can connect to the computer BUT cannot click on anything to work…
I'm new to Teamviewer, but not to PCs and I'm very knowledgable about everything IT. I've used all manner of remote control software but never had a problem like this. I'm using a full screen application and every other moment an error message flops up in front of that says: "The screen cannot be captured at the moment.".…
I have been trying all day to work on a Windows 10 PC, using TeamViewer Business, and have failed miserably. I get the Windows sign-on screen and when I enter the password I see the desktop, as normal. However, I can move my mouse around the desktop, but it doesn't allow me to do anything. A colleague has re-booted the PC…
Hello everyone, I’m experiencing some performance issues while using TeamViewer for remote control. The connection lags occasionally, and there’s a noticeable delay in response, especially when trying to access files or run software remotely. My internet connection is stable, and I’ve tried different devices, but the…
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