General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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How can I disable the user controlsI have a businss license. When I remote into a users computer, I want to be able to lock their abil…
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VPN driver not installedIt is no longer possible to install vpn driver on my pc. I have already tried to uninstall but w…
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teamviewer disconnect upon connectionHi, using t.v lastest version (15) try to connect my mobile (samsung A20 with quick support) after…
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Unable to start TV15 Gui on LinuxI have been able to get it to work, but I can't anymore. Restarting the daemon doesn't make any dif…
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Can't lock phone with passcode anymoreI can't lock my phone with a passcode. I used the remote access function to control my mobile phone…
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Mouse pointer turns from arrow to dot, becomes unuseableWhen I log in from my laptop to my work desktop and I am using chrome on that desktop (remotely) I …
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request W-9[Removed per Community Guidelines] Request W-9 for our records
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Monitoring only of PCI am on a personal license and would like to monitor my kid's computers without interfering with th…
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Remote control stop workingHello, I have lattest teamviewer on all devices and when i start remote control everything works f…
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Security codeI do not know why the security code appears when I log into teamviewer and web app. Where can I get…
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Teamviewer QS get IDIs it possible in any way to get the ID from a running TeamviewerQS client? If running Teamviewer …
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Lost email AccessHi I have another account with a paid subscription. however the old email was deleted and i am u…
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cant activate LicenseGood Morning, I have purchased team viewer business subscription, and am having difficulty activat…
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License activationI bought a license five days ago but till now I did not receive the license activation. May I have…
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Attending a remote webinarHello: Is there a way using either a Teamviewer remote session or a meeting to listen and view a w…
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cancel subHi all Apparently, an email sent to discuss upgrading, is grounds for changing my licence from V12…
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I ordered a full refund within 7 day as per your refund policies.But for about a month , I didn't receive my full refund, while my licence has been revoked. I trie…
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Log into account during deployment?We recently upgraded fom TV12 to TV15, and the change in license management is kicking our **bleep*…
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Can't cancel my subscriptionHi, my teamviewer license auto renew while I can't cancel it anywhere on the website or software. I…
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Ver. 10 on a Mac running OS CatalinaI need to run version 10 so that my internet provider can access my machine. After downloading the …
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Group screen sharing possible?Can participants in a meeting all share their screens with me simultaneously?
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Server 2016 + TV 15.4.8332 + Options = TV App CrashWe are using the latest version of Server 2016, with TeamViewer 15.4.8332, and when we click on Opt…
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Share my screen and view the other person's screen simultaneously?Is there anyway for me to share my screen with someone and for them to share their screen with me d…
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Teamviewer 15 Sound / Mic interferenceHi I have lastest version and am trying to get the sound and mic working properly on both the host…
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Remote PrintingTeamviewer 15.4, corporate license. When I remote into the host PC and activate remote printing, I…
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Desktop greyed outHi Esther, I'm connecting from a High Sierra Mac to my wife's machine which she just upgraded to C…
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Web console: Policy Loading... foreverHey I have an issue for some while now in the web console. Most of the times when I log in, it wi…
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Apply to switch to Team Viewer for personal use.Hello. I am a user who uses team viewer for personal use. I log in to[The personal information wil…
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No activation emailHi, yesterday I purchased a TeamViewer license but I have not yet received the activation email. Co…
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Group MeetingI have a registered license and I cannot get more than 5 people in a team meeting.
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