Teamviewer for remote support

Ted_ONAB · 2022-12-19T09:51:01+00:00

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I wish to have Teamviewer installed on a clients computer with a password I have set. I have seen a solution when I open Teamviewer installed by my supplier they have their logo and the password field are just star since the teamviewer they have installed is already pre-configured. How can I do this. I would like to install Teamviewer on clients PC for easy remote support by me.

BR Ted

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JenW

Hi @Ted_ONAB,

We're happy to welcome you to our Community! 🌍

TeamViewer offers two different modules that can be customized with your logo and password, in order to connect to your clients:

The Host module: this is an installed module that allows you to set up unattended access to the remote machine. With the approval of your client, you'll be able to connect to their computer anytime if it is turned on.
The QuickSupport module: this is an executable module that allows you to connect to the remote computer from the moment that your client opens the executable file. You can either connect to the QuickSupport via ID and password or via session code.

If you need more information about these modules, feel free to reach out to us!

Have a beautiful day,

Jen

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Ted_ONAB

Thanks a lot. It was exactly what I was looking for and it works. :)