General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Lan was working but not anymoreHi everyone, I have weird problem : I use teamviewer to connect from laptop 1 to laptop 2 (old lap…
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Could you interpret the teamviewer12 log?I wonder how the log is left. I want to know what you mean by what is left in the log. How should I…
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Entered wrong email id for activation by universityDear All, My university has entered wrong email ID to grant access to university PC to student in …
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Teamviewer on an air-gapped LANI have an an air-gapped LAN i:e no internet connection. Can I use Teamviewer in this scenario?
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Getting the temporal passwordHi all, I want to ask if there is any possibility (by registry for example) to get the TeamViewer …
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Stuck on "connecting" after recent version updateI updated to the latest version of TeamViewer 14 (version: 14.0.13880) on both computers, but now w…
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Updating Partner's Version from a MacMy TeamViewer needed updating so I've done that successfully but my partner's computer (my computer…
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How to send Print Screen Command (button) from Mac to WindowsI am on a Mac, controlling a Windows machine. I need to be able to execute the Windows Print Screen…
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Please wait for your partner to confirm the requestI manage my kids machines via TeamViewer, and they have all now started giving this message when I …
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TeamViewer LicenseHello my supplier need to support me over TeamViewer (commercial use) I have license fro TeamView…
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Question about privacy.Hello everyone, I am having privacy concerns. If there is an email in TeamViewer where I can send …
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Remote "easy access" from Windows 10 to Windows 7 generating multiple sessionsThis is a thorough description, I highlighted the main points: I use teamviewer on two computers (…
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*Mouse Arrow Disappears During Session Rendering Team Viewer Useless*Hey Everyone! So recently I've noticed that soon after initiating a Team Viewer session, the Mouse…
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Licence deactivated by Teamviewer/ Where is my licence code?Hi, I purchased a licence of Teamviewer back a couple of years ago and bought every update since t…
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Diffrent security-settings when connection to other computerHi Guys. Unfortunately I could not find an answer to my question yet. Here's the situation: Our s…
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Remote PC control window always opens on wrong monitorHello everyone, I have the following issue: I have an laptop and additional monitor, and I would l…
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Remote hearing audio from my computerI am teaching reading and would like my student to be able to hear the audio coming from the games …
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Adding a Username\Owner Field to "My Computers" or a Searchable Tag(s)We have a corporate license and are currently in the process of setting up all of our clients so th…
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Teamviewer Connection DetailsHi, I am looking for information on Teamviewer / Teamviewer_sevice.exe. We have a User (a Developer…
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File Transfer from Network DriveHi On Teamviewer's File Transfer, I can see the Network Drives in the Drive list, but on another c…
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TeamViewer QuickSupport on iPad stops screen sharing after 60 seconds!I have the current version of TeamViewer (v 15.5.3) on my iMac, and I installed the current version…
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Adding a new userI am trying to add a new user to a Premium account. This person has used the free version of TeamVi…
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Odd Screen Resolution with TeamViewer HostI have 2 Samung tablets, one is pretty old and the remote display is good. I bought a newish Samsun…
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Remote Computer FreezesEvery day at least once a remote computer I connect to to manage servers will freeze after I login.…
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Can't connect to TeamViewer 12 using TeamViewer 12.My grandfather has an iMac running OSX 10.8. It took quite a while over the phone, but he managed t…
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TeamViewer 15 Corporate Upgrade QuestionI'm currently working on a Corporate TeamViewer Upgrade for one of my clients to go from version 14…
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Unable to change custom settingsPlease help. remoting in using highest quality is slow on my end. How do I change the settings for …
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Is this the worst supported forum ever?hey everyone, ist there actually any people from teamviewer trying to help out here in the forum? …
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How cancel my orderGoodmorning, how can i cancel an order ? I've already got a licence.... I tried to sent an email …
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Cannot upgrade to access upgraded "partner" clientAm running Windows version 14.2.56674. When attempting to connect to an up-rev "partner" …
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