General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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I paid for a year subscription and message says "Evaluation version expired"Dear Team Viewer Support: I paid for a year subscription and when I want to connect to one of my c…
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connection problem with MAC OS MOJAVEHello, I Have a problem with Teamviewer and a mac with MAC OS Mojave. The Teamviewer icon does not…
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Teamviewer interrupt due licenseeI have installed Teamviewer both in my desktop computer and my laptop. While on journey, I connect …
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not receiving activation emailHello everybody, Yesterday i registered on teamviewer but i havent received activation email. I tr…
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I can't update the latest TeamViewer in my laptop.I am using TeamViewer with a free license and 15.1.3938 version. TeamViewer put me onto the new ve…
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How can i connect to all version of TeamviwerHi I have i free acuont and paid one from work How can i connect to all version of team viewer to …
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Error Message Sharing Screen using ChromeBoxI am not getting a number to allow the software company to share screens. I was able to click on th…
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TV 15.2 on mac used to work but now refuses to connect to PCI have Team Viewer 15.2 on my Mac and on a windows 10 computer. These worked fine with each other …
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Using Teamviewer QS, install host remotelyUsing Teamviewer quick support 15.1 i am unable to install host remotely while on a session, it use…
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Cannot access old versionHi, I have some old laboratory equipment that is managed over Teamviewer. There is ver8 Free. What…
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Losing password when updating TeamViewer versionsWhenever I am helping someone by using TeamViewer and I try to update their TeamViewer 'version', i…
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Re: [macOS] v15.3.2682 (Full) - Change Loghi, from yesterday the team viewer app, installed on my mac does not work. when i launch it, it ke…
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Received invoice without using your services anymoreHi, We've already deactivated your services a year ago. Only previous year we still used your serv…
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Where can I get help about blocked licence?Hello, due to misunderstanding in accounts our invoice was not paid and license got blocked. Now o…
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Sound No Longer WorksHello, I'm running TeamViewer.....the latest version.....on Win7 Remote and a Win10 client. Sound…
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unwanted right click on remote windows machineHi, Im using latest verison 15.3.2682 on latest macos catalina 10.15.3. When Im connecting to any W…
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How do I disable the advertisement/promotion that pops up after I end a session?I have version 15.0.8391 for Mac. License - 1 premium channel. Each time I finish a session, I get…
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TeamViewer on iPad change resolution of MS Remote Desktop on remote clientHello All, I have an issue with TeamViewer on iPad, when I connect to some computer on Windows 7 o…
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Blocked siteGood day. I have a problem with your website: What should i do?
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Client's hard disk constantly running.When I'm connected to a client's computer, the hard disk's is constantly running. It will keep runn…
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Huawei problemI have a Huawei P20 phone. I have installed Ad-on for Huawei and also Mobile 1 add-on, but i can no…
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Unattended Access to Remote PCHi all, just a quick request... Is there any way to allow unattended remore access if the remote us…
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Unable to Install Teamvieweri would like to install Teamviewer to my Old Windows XP PC. but this have happen. I have try to…
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Quick support User ID blankAfter upgrading to Version 9 my quick support module on client machines is blank. Password seems OK…
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Manage additional passwords using a Teamviewer strategy ?Dear Teamviewer community, Could be possible to manage additional passwords (create, modify, delet…
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Being able to view admin password prompts when remoting in to a users machine.My company has roughly 70 users that are telecommuters and they do not have local admin rights on t…
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waitforconnect failureSuddenly I'm getting waitforconnect errors when connecting to my remote computer. The only solutio…
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Remote ControlI have used TViewer for a number of years - now I cannot control 2 of my 3 remote PCs. The one that…
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Unable to connect TeamViewer V8 Win10 to Win10I am unable to establish a Team Viewer connection between two computers that are both running Windo…
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Duplicate Computer Name upon re-installHi Team, We've just setup teamviewer to deploy to client machines via SCCM. This has mostly worked…
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