General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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No PAssword ShowingI am having trouble logging into TeamViewer, as its not giving me a random password. I have checked…
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TeamViewer 15.5.3 - version incompatibility with Windows 10 Home 1909?Hi all, (sorry if this post is a duplicate, my previous attempt seems to have failed) I just inst…
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Connection only showing tiny squares like Windows mouse trail.....Hello, I have an issue with a remote connection to a Win7 laptop which works absolutely fine 80% o…
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Add support for screen capture toolsHi. I am in charge of the development of https://www.screenpresso.com, a leading tool for screen ca…
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Problems after latest updateAfter updating to 15.5.3 I'm having difficulty connecting to remote computers. Not working consiste…
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teamviewer authenticator for 2nd and 3rd userHi, we have recently purchased the Single User Business Licence, for 3 staff members. I am the main…
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Can I remotely wake on LAN a computer that is connected to the router via wifi?These are the requirements for this to work from TeamViewer's website regarding waking a public IP …
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updating on xpHello Everyone, I have a winxp machine, I am trying to update the teamviewer to the most recent ve…
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End of Session Comments. Where do they go?I receive a message box asking for a comment at the end of each session. Where can I look up previ…
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Provide Teamviewer by Citrix / Account detailsHello, we are using MobileIron Help@Works to support our users using i-Devices. For this we make us…
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Cisco **Third Party Product** Teams on client side non responsive via TeamViewerHello, Ive got my main desktop and a laptop, and i use teamviewer to log into the laptop and use …
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Reset TeamView ID for a MacCan someone at TeamViewer please help resetting an ID for a Mac computer. I brought a MacMini off …
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Cannot add userI am trying to add a user but I get the message "This e-mail address is already in use". …
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I want to cancel my subscription for a FULL REFUNDI want to cancel my subscription for a FULL refund immediately as I am less than my 7 free days tri…
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Either your license or your partner's license is blockedHi, my license seems to have gotten blocked. I can no longer access any of my devices but my cowork…
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always stuck on connectingHi Team, Recently, the tv always stuck on connecting. My PC and partner PC are both V14, and both …
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Wake on LAN "Wake Up" button missing for members of shared groupThis is from the TeamViewer-Manual-Wake-on-LAN-en.pdf: Note: If the computer (that is to be wakene…
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Endpoint protection - Realtime protectionSymantec Endpoint Protection regularly quarantines the TeamViewer update.exe and complaines about t…
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License activationHi, We have recently purchased a TeamViewer Premium for our company and registered TeamViewer acco…
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No connection....iPadHi there, I live in NZ and am trying to support my 80 year old parents in the UK. I have successfu…
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Desktop is all grey (can't see windows) when connecting to Mac OS X 10.15 from Windows 10I just installed Teamviewer 14 today on my Windows 10 machine (have had it installed on other machi…
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HackedOkay so this is what happened. I was on my phone two nights ago and noticed I was getting weird ema…
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Remote access to IMacI am trying to get access to my Dad's IMac and followed all of the steps in the post about doing th…
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batch install for teamviewer vpn need helphello help me with batch for teamviewer vpn instaltion this vpn code is not working after geting i…
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TeamViewer seeks proxy at startup even though proxy settings have been removedI added some proxy settings temporarily via Firefox to conduct some testing. After testing I switc…
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help with hacked accounti need help with a hacked account
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Copy and Paste conflicts with VMware fusion Copy and pasteHi I don't know if it is a problem in VMware, Teamviewer or MacOS. If I have enabled copy and pas…
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extend free trialHi, i have been using teamviewer as a free trial and have now been notified that it as expired, I …
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Permanently show remote cursorHello all, A simple question : is there a way to permanently set the "Show remote cursor"…
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Mac os x 10.8.5 how to connect to it?Hi, I am kind of deperate. I am using TV to support my elderly parents living a few hundred kms aw…
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