General Questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Question about free version of TeamViewerI downloaded the free version of Team Viewer yesterday to assist in tech support for my printer. Th… -
Deploy upgrade of Teamviewer Host - upgrade of replace previous versionWe have deployed Teamviewer 10 host via GPO. We want to upgrade to version 12. To modify the GPO, … -
Multiple Monitors on the client, 1 or none on the remoteHere’s the problem I’m trying to solve: I use my computer system for multiple things to include… -
Connection to client fails - NOROUTE_DatabaseErrorI try to connect to 2 different computers at a client site - but the connection fails with the foll… -
Unable to Connect - reason unknownSuddenly this morning, non of our service desk analysts could connect to users workstations with te… -
TeamViewer QuickSupport - Need confirmation re Permanent LinkI am not clear on the use of the 'Permanent Link' when sending to clients using QuickSupport. It … -
only lan connections are possible, cannot connect to serverI've searched this forum and tried everything I can, but on two computers, my ipad. . .I simply can… -
TEAM VIEWER NOT RUNNING ON PARTNER PCI am using TV free latest version and several old versions before this one TV saved my partner ID s… -
what setting does team viewer needs to work properlywhat setting does team viewer needs to work properly The computer donated to me for use with the n… -
Log files start/end sessionsDoes anyone know how to tell from the log files when a sessions has started and when it ends? -
TeamViewer has gotten easier to use, website has become incomprehensilbleJust saying. The TeamViewer general website is a total mess of too much information, much of it re… -
Login Business accountI cant login in my busness account. I need help or give me my money back. Thanks -
Package for Ivanti Patch management only updates Full VersionWe use since some weeks Ivanti Patch Management to hold our devices up to date. There is also a Pa… -
Unable to cancel accountHi, I want to cancel my teamviewer account, but I can't as I do not see the 'delete account' op… -
run teamviewer in own sessionI am trying to get teamviewer to NOT hijack my desktops current session. Basically, i want to be ab… -
Can't connect to my partner without passwordI use teamviewer to remotely control my linux laptop. I set up the laptop to not generate a passwor… -
more volumei need louder volume -
windows xpHi I have a Roland plotter that only works with Windows XP . Please can you tell me which vers… -
Need assistance getting back into TeamViewer account due to lost 2FAI accidentally deleted my Two-Factor Authentication for TeamViewer in my authenticator app, and I n… -
How to use team viewer on a pc running duo pushim trying to use teamviwer to remote in to my pc at home, its running a 2fa duo login, everytime … -
What are theser Unnamed Devices that I see on my computer listWhat are theser Unnamed Devices that I see on my computer list. Has my system been compromised? -
Management console to block users logging in with personal emailsHi I wish to purchase TV business and run the management console, and deploy across the company. W… -
Not receiving password reset emails or new trusted device emailsfor at least 2 hours no emails are being generated by the TeamViewer server. They are aware and ar… -
Always open all screensHi', We are using last version of Teamviewer 13. More and more customers have 2 (or more) display… -
Branding not applying even after renaming MSI to -idcXXXI've customed the TeamViewer Host application with our company logo and applied some policies to it… -
ID changed from 9digit to 10digit few hours agoIt seems my ID changed, is it normal? -
2FA recovery key not acceptedAfter a crash of my phone I had to reinstall the OS and restore a backup. The 2FA tokens were not … -
Saved remote host, switch to "Device without name" / "Unknow device"For me each new month is a time co counting my clients. But I found that I have very much Device ID… -
No Mouse Klick after some timeHi! I'm using Version 13.2.5287 on Windows here and 13.xx on MAC at home. Sometimes Mouse control… -
Is receiving support from a pro user a violation of my free license?On a few occasions (less than five during two years), I have received pro support from a network ve…
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