General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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More than 25 Participants?How can I do more than 25 participants with a Premium or Corporate license?
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File transfer notification misfunctionHi everyone, How could I get rid of these annoying popup notifications like "File transfer st…
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"Unrecoverable error. Security agent was unable to create reuested mechanism TeamViewer AuthPlugin:sSir I installed teamviewer in my MacOS but after sometime uninstalled it. However after 2 weeks whi…
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Client ComputerI have a computer that another company would like to be able to remotely manage with teamviewer. Th…
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change licence according to my idHi I have a problem over the teamviewer, installed on my parent's computer. They have installed…
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TeamViewer deleted all my filesidk how to report to teamviewer but anyways y'all better gimme my files back, tell me how to fix t…
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lost recovery codeI Lost recovery code and not possible to login to my account of another email address
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Suspicious - did someone hack into my computer with TeamViewer?Hi Community - hope all are well and safe! I opened my computer and I saw a message "thank yo…
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Cannot hear remote computer Sound.Hi, I'm fresh new to TeamViewer but I'm having troubles just from the beginning. I already looked f…
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blacklist or whitelistGood morning Community, why am i not able to connect from my home computer to another computer(at …
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Licence won't link to free account - going in circlesHi Having a nightmare with a bought single user licence I bought (bought a few and rest are fine wo…
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Connection information for stolen deviceHi, In september 2018, my bag with my laptop and other stuff was stolen in a bar, and I haven't he…
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Connection Issues with Teamviewer Quick SupportI am having problems with my customers not able to connect when using Quick Support. When it opens …
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2 different Teamviewers - same computerHello, I run a computer with Windows 10, I remotely help my family with Teamviewer to solve probl…
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Concurrent sessions and meetingsHello, Our company has Corporate License with 6 concurrent users. Does that mean we can host 6 me…
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Problem login after Windows updateafter windows update TeamViewer can not "catch the screen" Do you know how to solve thi…
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List of Sub Processors RequestAs I seem to be chasing myself around in circles trying to find a way to submit a ticket, I will po…
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problems with fresh enabled private TeamViewer licenseHello TeamViewer support, I am trying to find the possibility to contact the support via email to …
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Change or disable licenseHello, I made a mistake when installing TeamViewer, I put it as a business when it was actually mea…
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License not receivedHi, Received order acknowledgement but no license or key email Order # 73E**Please do not post Te…
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Accidentally picked business?I'm totally new to TeamVIewer. I downloaded it to help my parents since I couldn't go to their hous…
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Mutiple Users Remote Access at one desktopDear Sir, I would like to ask below our buisness requirement. If I buy team license for using acc…
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Account deleted by mistake, can't use license on newly created account.Hi all, I deleted my account by mistake, after that I recreated account with the same email I used…
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Account Set upWe have signed up for monthly subscription and have been invoiced for full amount to be paid.. how …
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Accessing MAC from HPI want to access my Mom's Mac from my HP. Does this software help me to do this? Is there anythin…
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Incoming login file of the older versionHi all, just made an upgrade to the new version (15) . Is there any way to see / restore the incomi…
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Unlock Teamviewer locked remote PCHi I'm afraid that when closing TeamViewer it will block the remote pc, as it appear beside the cl…
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Unable to expand to full screen and no option to use 2 monitorsI am working remotely from home and have TeamViewer set up from office computer which has 2 montors…
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Licence not activatingI cannot get me licence to activate I have just realised that I am still on free version altough I …
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remote computer Team Viewer passwordhi I have team viewer on remote machine and can access from home. I set a fixed passowrd - but I …
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