General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Teamviewer dropping connectionHi all, I have set up a few devices on my account which I use to help my family when they need tech…
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Keyboard not respondingI am running the free version of teamviewer on my work computer and personal laptop. However, when …
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Teamviewer 15 cannot be installed correctly on Mac OS 10.14.6 - Helper tool installation seems to faTV version 15.4.4445 First of all it is not possible to configure TV to start at system start. Ev…
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Letter in the mail claims I purchased a copy of TeamViewer that I never purchasedI received a letter (actually two letters spaced one month apart) in which the offices of TeamViewe…
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can't connect to the computerHi, I need to remote control a computer. I get the ID and input it under the partner ID , click on…
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Does Teamviewer ban certain IP addresses?I'm having a weird issue. When I try to login to my Teamviewer from my mother's house, I cannot log…
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constant crash on win7 64 "TeamViewer 14 has stopped working"Every TV startup it crashes :( Maybe after I have installed Oracle VirtualBox? I have already rein…
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Prevent Users from Disconnecting SessionHi, Our organisation wants to prevent our remote users from disconnecting our remote control sessi…
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activate licenseHi, I’ve used a free license for a while (now expired) user: rro@xxxx My boss bought me a license,…
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TeamViewer on Mac 10.10.5 Yosemite can no longer control any other computerI have been testing over the last two days for hours, and there is no more any way for my main comp…
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AD connector tool - This e-mail address is already in useAfter running the AD connector tool, I get this: @{error=internal_error; error_description=This e-…
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reset position move on my teamviewerreset position move on my teamviewer
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Web Client without Adobe FlashAre there any plans for a web client that does not use Adobe Flash? Our primary browser is Firefox.
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your current TeamViewer plan does not include connections to customized TeamViewer modules.I just installed TeamViewer to remote access my other PC for personal use. What is this error that …
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Who does the ID belong to?Hello, As most of us here probably have already experienced, we are seeing a spike in channel use …
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Teamviewer Session ID's not workingHi, Since today all our Teamviewer Quicksupport sessions are not providing session codes and are …
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Coronavirus "Support"A few of the more technologically-minded individuals in my housing estate would like to provide sup…
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My remote control fails after a bit, despite being connectedHello, Some time after I log into my session, I'm unable to control my remote computer. Even after…
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Windows XP and TeamviewerWe have a company license for Teamviewer and most of our Windows 7 and Windows 10 machines have aut…
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Microphone AND computersounds in parallel not workingHello, I checked the community for similar issues and followed the instructions but this did not s…
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No sound from remote computerIt looks like this problem has not been fixed at all, whatever supposed solutions Team viewer provi…
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File transfer error Error (29)I can trasfer into my pc but not onto my phone but used to be able to before
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Activated license but TeamViewer still shows free.I clicked the email link to activate my license and it says it is already active on my account. the…
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Merged: Max Connections Exceeded But I am the Only OneThis discussion has been merged.
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My mic is always auto adjusting itself even though all the options are turned off.The problem I have when using TeamViewer is always, that my mic is adjusting its volume on its own.…
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Dual Monitors very smallI am working remotely from a Windows 10 Surface Pro to a Windows 7 Dual monitor pc. When I login r…
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Mouse cursor not reflecting tools in Adobe AppsI am working remotely from my laptop. When using Photoshop and Illustrator, the cursor does not cha…
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delete option error - hacked - please helpHello, recently my e-mail account has been hacked. I received an e-mail saying , "Thank you fo…
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Cant anwser postif i try to anwser a post, i get an error and a message that i should contact the adminstrator
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Business license bought but my account is set as FreeHello! We bought last week two Business Subscription for me and my colleague. My colleague made f…
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