General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Cannot access work computer from anywhereDear All Concerned Whether I'm at home or on vacation I have to connect to my work computer at lea…
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Lost e-mail addressHello! I have lost e-mail address for my account. Is it possible to retrieve it if I will provide …
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Remote into my PC back in the US while using TeamViewer from ChinaI will be traveling to China and wanted to know if I would be able to remote into my Desktop Comput…
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Easy AccessHello TV, This is what we have currently have in PDQ msiexec.exe /i "\\SRP**\Packages\Team…
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URGENT: Can Teamviewer control multiple PC's at once from a single computer? How?Hey y'all, so I work at an arcade of sorts and want a 1 Laptop in the office to control all 3 Deskt…
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Charity DiscountIs there a charity discount?
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License key not workingI just bought a license key and during the sale i needed to add it to a account and i did but it wo…
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Version 14 doesen't worksI have installed in my pc (windows 10), the lastest version 14. When I try to use TeamViewer, a me…
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Iphone can’t connect but others canHave a few different people I help out with occasionally, and although they have others connecting …
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Can't see entire remote screenI've noticed recently that when I go full screen on a remote session, I'm missing the very bottom r…
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Teamview not starting (completely) with Windows but is set to do soI have enabled Teamviewer to start with Windows. I have this enabled on several PCs and it works w…
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My Desktop Was Downloaded To Another Computer-Please Help!Please help-any advice is appreciated! Earlier today, I upgraded to the newest free version of tea…
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All of a sudden problems connecting from a MacHi, I’ve been using the free version of Teamviewer on my Mac to remote to a Windows PC for several …
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Teamviewer 7 doesn't install on MacGoodmorning, I use teamviewer 7 covered by a regular license. I just bought a Mac, and tryed to in…
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Mac Version of team viewer hangs on Login ScreenI have macs with High Sierra on them and Team Viewer version 14.3 to trouble shoot them. When i tr…
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Canceling SubscriptionI was informed that I am unable to cancel my subscription because I did not do it 28 days prior to …
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Random PasswordI tried to set a password to avoid the random password. I can't get back in now. What do I do?
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Same ID is showing up on 2 different windows 10 systemsI have a customer that wanted to put TeamViewer on 2 of his systems and once the TV is installed, b…
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Number of concurrents sessions per ChannelHi All, I have a simple question, How many users can be connected at the same time ina corpoate li…
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CONTACT WITH ACCOUNTING DEPARTMENTI NEED A CLAIM DOUBLE TAXATION FORM FROM YOUR COMPANY IN ORDER TO PROCEED WITH A APAYMENT
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How can set manually "enhanced multi user support (for terminal servers)"Hello.. I need enable this option in my host pc's, but i can't find the option. How can i set fro…
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TeamViewer API for TV14 - "Custom Device Information" and "Advanced Device Grouping"https://dl.tvcdn.de/integrate/TeamViewer_API_Documentation.pdf Current documentation for TVAPI is …
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no PasswordI have installed team viewer on my home computer to look at my moms computer, my home computer gets…
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Trial VersionI have recently set up a new computer and have downloaded teamviewer - I have a business licence b…
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Problem with updating Team ViewerI'm using a windows 10 PC. Trying to update Team viewer. I click on the pop-up that says " A n…
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static passwords?I was thinking teamviewer would be perfect for this family use: 1) Mom & Dad are aging and the…
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update problem - SSL check errorHello, I have an problem to update my TV Client to the latest Version. I found this in my TV Logf…
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I have TeamViewer 11 Business x 1Hi, I have (TeamViewer 11 Business x 1) and I need to upgrade the current one to TeamViewer 14, I…
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Remote control after rebootHow can I get my password after a reboot? It appears to reset the password each time the computer …
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Unable to add to trusted devicesDear All After installing teamviewer on a server and trying to add unnatended access, it shows me …
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