General Questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Unknow User showing as one of our active channelsHi, When we hit our channel limit I reviewed our active session list and we have an unknown IDon o… -
team viewer does not work anymore!![Im using Windows 7] So i have been using team viewer for years, now it suddnly dont work like i s… -
Requesting ID details related to the investigationDear Sir/Madam We want to know about following ID ( [ID removed] - Attached relevant incoming log… -
Don't receive email for adding PCs ?I've been added Computers to my Teamviewer 8 account, but I don't receive the e-mail's autorization… -
Teamviewer fails to start cameraIn the Teamviewer options window under video, the app asks to install the camera driver.and fails t… -
waitforconnectfailedI cannot connect to any of my machines through Teamviewer. I receice an error: waitforconnectfailed… -
Recording not workingI enabled auto session recording but can't find any file. I changed the default recording path too,… -
Recover a registered computer's passwordHi, I'm 1000 kilometers away from my laptop, and TeamViewer has been running correctly until now. … -
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Quick Support PermissionsMost of time when we give out out QuickSupport URL we can login to the end users PC and install the… -
No sound when using Teamviewer 12 only voice (Voip), Windows 10I can't hear what my friend is doing over teamviewer, I can only see what he is doing and hear his … -
Chrome on windows after Creators update drawing at allSO I noticed that some apps that use chrome as a viewport and even chrome do not draw there content… -
Have a problem with licenseGood day! I've already filled out the form located at the link https://www.teamviewer.com/en/suppor… -
File transfer LAN only.My team viewer session just ends and I get this in the log when attemping to file transfer in LAN e… -
iMac blocks after session from iPhoneHello, I've a problem, after connection from iPhone (TeamViewer 12.3.81014) to iMac (Teamviewer 12… -
Windows keep going in and out of focus on remote desktopSo I keep having this problem when connected to a remote computer. (Both systems running Win7 64bi… -
Randomly uninstalling from macI managed several clients and I have one mac that Teamviewer host keeps uinistalling on its own. I… -
Need ID and Password for new userI have downloaded the free version of TeamViewer and do not have an ID or Password. I have never r… -
Use Black Screen does not workRemote Host: Windows 10 Enterprise 1703 Teamviewer 12 (latest) 3 Displayports Local Host: Wind… -
Do not want host screen to be viewedWhen i am remote connnected. I do not want my host computer to be viewed. Is there a setting for … -
The download links for teamviewer are down?We have a link we give to clients which uses https://get.teamviewer.com however this link is curren… -
Acesso remotoHello, I installed Quick Support on a friend's phone and I can help you, I have access but I do not… -
2 factor authenticationI have an account (free version) that I added 2FA. I generate the codes with Authy app for android.… -
Acesso remotoHola, He instalado Quick Support en un teléfono de un amigo y poder ayudarle, tengo acceso pero no …
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FileTransfer navigate back and forwardHi, It is useful, to be able to navigate back to the latest directories. It would be useful to the… -
Bugs in new File transferHi, The new file transfer looks fancy, but has some bugs: 1. Clicking on a remote file, then chan… -
iPhone trying to connect in iPadHi, I have lastest QuickSupport version (v11) installed in iPad and lastest TeamViewer in iPhone (… -
Repeating characters after punctuationAndroid phone to windows pc (galaxy s8 to windows 7, 8.1 and 10). Does not happen windows to window… -
iPhone App IssueI continue to be unable to login using the iPhone app. It doesn't recognize my account even after … -
Computer shuts down after Teamviewer 12 LoginI have no idea why this does this but almost everytime I logon remotely to my home Plex/Security se…
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