General Questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
-
Unknow User showing as one of our active channelsHi, When we hit our channel limit I reviewed our active session list and we have an unknown IDon o…
-
team viewer does not work anymore!![Im using Windows 7] So i have been using team viewer for years, now it suddnly dont work like i s…
-
Requesting ID details related to the investigationDear Sir/Madam We want to know about following ID ( [ID removed] - Attached relevant incoming log…
-
Don't receive email for adding PCs ?I've been added Computers to my Teamviewer 8 account, but I don't receive the e-mail's autorization…
-
Teamviewer fails to start cameraIn the Teamviewer options window under video, the app asks to install the camera driver.and fails t…
-
waitforconnectfailedI cannot connect to any of my machines through Teamviewer. I receice an error: waitforconnectfailed…
-
Recording not workingI enabled auto session recording but can't find any file. I changed the default recording path too,…
-
Recover a registered computer's passwordHi, I'm 1000 kilometers away from my laptop, and TeamViewer has been running correctly until now. …
-
-
Quick Support PermissionsMost of time when we give out out QuickSupport URL we can login to the end users PC and install the…
-
No sound when using Teamviewer 12 only voice (Voip), Windows 10I can't hear what my friend is doing over teamviewer, I can only see what he is doing and hear his …
-
Chrome on windows after Creators update drawing at allSO I noticed that some apps that use chrome as a viewport and even chrome do not draw there content…
-
Have a problem with licenseGood day! I've already filled out the form located at the link https://www.teamviewer.com/en/suppor…
-
File transfer LAN only.My team viewer session just ends and I get this in the log when attemping to file transfer in LAN e…
-
iMac blocks after session from iPhoneHello, I've a problem, after connection from iPhone (TeamViewer 12.3.81014) to iMac (Teamviewer 12…
-
Windows keep going in and out of focus on remote desktopSo I keep having this problem when connected to a remote computer. (Both systems running Win7 64bi…
-
Randomly uninstalling from macI managed several clients and I have one mac that Teamviewer host keeps uinistalling on its own. I…
-
Need ID and Password for new userI have downloaded the free version of TeamViewer and do not have an ID or Password. I have never r…
-
Use Black Screen does not workRemote Host: Windows 10 Enterprise 1703 Teamviewer 12 (latest) 3 Displayports Local Host: Wind…
-
Do not want host screen to be viewedWhen i am remote connnected. I do not want my host computer to be viewed. Is there a setting for …
-
The download links for teamviewer are down?We have a link we give to clients which uses https://get.teamviewer.com however this link is curren…
-
Acesso remotoHello, I installed Quick Support on a friend's phone and I can help you, I have access but I do not…
-
2 factor authenticationI have an account (free version) that I added 2FA. I generate the codes with Authy app for android.…
-
Acesso remotoHola, He instalado Quick Support en un teléfono de un amigo y poder ayudarle, tengo acceso pero no …
-
FileTransfer navigate back and forwardHi, It is useful, to be able to navigate back to the latest directories. It would be useful to the…
-
Bugs in new File transferHi, The new file transfer looks fancy, but has some bugs: 1. Clicking on a remote file, then chan…
-
iPhone trying to connect in iPadHi, I have lastest QuickSupport version (v11) installed in iPad and lastest TeamViewer in iPhone (…
-
Repeating characters after punctuationAndroid phone to windows pc (galaxy s8 to windows 7, 8.1 and 10). Does not happen windows to window…
-
iPhone App IssueI continue to be unable to login using the iPhone app. It doesn't recognize my account even after …
-
Computer shuts down after Teamviewer 12 LoginI have no idea why this does this but almost everytime I logon remotely to my home Plex/Security se…
Support Forum
This Week's Leaders
Popular Tags
- Issue 1,401
- TeamViewer 15 1,326
- TeamViewer 14 1,263
- Question 1,259
- Android 1,144
- Windows 1,130
- macOS 623
- Linux 597
- iOS 492
- TeamViewer 12 362
- Other 335
- Technical question 298
- Management Console 298
- Commercial usage 234
- Remote control 220
- TeamViewer 13 200
- Ubuntu 185
- Tech Support 165
- remote access 160
- ChangeLog 134
- Meeting 127
- Account 120
- Support question 110
- License query 104
- Frage 102