General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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No access without internetHello, I access a Windows PC from a Mac via TeamViewer in my private network. For this I use the d… -
No desktop view - Connection is establishedHi all, I use Teamviewer since many years. Now I have a problem first time. With a new Android 7.0… -
Conneting, but can't control anythingI can connect to another particular pc (I can connect the other direction fine though). When I conn… -
Enabling Windows Logon in policies disables random password?The wording of this policy setting is unusual and I can't find anything to confirm what I am conclu… -
Company Already Exists?Hello! We just ordered our team viewer premium account and when trying to get started by entering i… -
HOw to share a group if the owner has left the companyI am the administrator of our company license / Teamviewer management console. Another user who had… -
how to remove a userI am set as an administer on the "Teamviewer Management Console" but cannot seem to remov…
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Help reading the log fileHi We have a serious fraud event happened from an internal PC out of office hours (PC was physic… -
Login as administrator. Windows 7/10Good day. Periodically, I need to connect to my home computer from a laptop, as an administrator. B… -
개인사용자인데 상업적이용자라고 나오네요 조치좀부탁드립니다.팀뷰어 id 1 355 892 007 입니다 직장인이라 컴퓨터 켜놓고 이용중인데 상업적이라고 나와서 이용이 불… -
Double cursorI am using Teamviewer to remote control my office computer, where I use Autocad. In Autocad the cur… -
How to control a Mac running macOS 10.14 MojaveRecently updated to Mojave 10.14 and re-installed TeamViewer 14.0.1388. When I double click on the … -
Temporarily save connection passwords not working?The passwords are not being remebered, at least not the way the used to be. Before I could connect… -
I can't remote control my moto e4 from my pc, only screenshare please help.I can't remote control my moto e4 from my pc, only screenshare please help. -
Automating deployment on MacOSI've spent far too long on this, so I'm reaching out for help. I have to say, the documentation pro… -
How to change the logo displayed on my teamviewerQS file and my download page?Hi, How to change the logo displayed on my teamviewerQS file and my download page? -
Pushing Teamviewer host silentlyHi there, I'm trying to push TeamViewer host via Intune. I've been able to configure an msi packa… -
one session with TV14?Hello guys, I currently have TV 13, but looking at the TV14 specs page I see this "one sessio… -
admin rights on remote pcneed admin rights on a pc im remoting into. i have seen the other link on this site re UAC rights a… -
TeamViewer 13/14 sometimes do not launch on Windows startupI turn my PC on in the morning before leaving for work (I keep the monitors off) and I only find ou… -
My license allway free ?I put my email and password with a Valid license Business, but my teamviewallways in Free license. … -
How do I register an account with a corporate licenseWe have a corporate subscription and it used to be that we could use the license key to register th… -
Teamviewer will NOT connect to my desktop, laptop is fineIt says that my desktop is online, but I am UNABLE to connect to it! TeamViewer always hangs "… -
Logging into a frozen screen on iMac.TV14 on al devices. When I try to access my iMac remotely it logs me into the desktop, but i can't … -
Teamviewer causes PC awake from sleepI use Teamviewer 14, and it causes PC to awake from sleep even though, I have my wake timers off. H… -
no clear way to unsubscribe from "spamy" team viewer sales emails and related UI problems. :(1. the unsubscribe link in the e-mail takes me to the team viewer main webpage which requires me to… -
Remote Computer Screen Menu TOO darkWhen working in a remote computer, the Team Viewer menu console in the lower right is really dark. … -
Unable to control Teamviewer 14 QuickSupportI have connected to this client MacBook Pro before using Teamviewer 12 QuickSupport. I sent them a … -
Remote control on ZTE and Prestige PhonesHello everyone, i have a problem with Quick Support app. It is installed on 2 devices - Prestigio P… -
Host MSI Wizard ended prematurelyHello, I try to install my customed or not customed TeamViewer through msi package but when i exec…
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