General Questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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remote print issueI have been able to use remote print successfully in the past, but recently it has not worked prope…
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connection issuesi installed TeamViewer and ran it created a user name and password. added a computer and password f…
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Rename Shared FoldersA client shared some folders with me with TV access to various machines. How can I change the name …
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Turning on microphone in remote computer automaticallyIs there a setting such that when an attendee joins a remote control session by clicking on a link …
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Why doesn't there seem to be a license for a personal power-user?I'm the techie and general nerd in my family and have been using your tool since about 2011. I don'…
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How to play a TV recording ( .tvs ) file?Recently I attending a TeamViewer session, in which the host recorded the session. He made the rec…
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Re-Created AccountHi All, I have just had to re-create my account but I have not requested it be deleted in the first…
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Corporate Accounts only seem to be tied to one personWe purchased a Corporate License - 3 channels up to 1000 computers. It appear that only 1 person (…
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Options dialogI lost the password for the options. can anyone tell me how to recover & or change the options…
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Where is the "Single Sign-on" menu entry in the Management Console?I am wanting to implement SAML 2.0 for SSO via Okta. The online documents say: "To activate S…
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Clients do not register into the desginated group.Good morning, we have a generall problem that the installation of an personal TeamViewer Host is n…
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I purchased a new license - got the invoice with a PAC number - does not workI copy paste the PAC number to the license area in my account and it says its not valid!
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Can't seem to get it to auto start when I reboot since moving to Windows 11.Since windows 10 upgrade to 11 teamviewer will not autostart when I reboot or startup the PC. It wo…
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Could not connect to partnerJust Could not connect to partner.. I cant connect to any my and others pc. I tried from phone and …
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How on earth do I cancel?I no longer require teamviewer and the renewal email states I need to give 28 days notice. However,…
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a simple question with the audio.Hello. My name is Agustin Iglesias. I'm writing this post because I have a problem with the audio i…
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Screen "Flashing" during connection and after disconnectingHi, I have tried to search for this issue, but I can't seem to find the right combination of words …
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I never receive mail to confirm action on my account (ex: add device) .I have nothing inside Junk mail or spam
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How to force user to use two factor authenticationHi Expert, I have setup 2 factor authenticatiom on the company administrator account by edit the p…
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Two factor authentication for connections not workingHello, I have recently configured two factor authentication for connections in my team viewer setti…
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Teamviewer keeps stopping local Media PlayerIf I am using my Windows 10 Windows Media Player app to listen to music or anything it will work fi…
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How to remove teamviewer usage from unlicensed usersHow do we in a corporate environment block our users from using teamviewer without login/license, s…
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Not Receiving password reset emailCan you put my mail to whitelist, please? seems like I cant get mail to confirm login Also, I have…
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How do we force a policy to be applied?Policies seem to be applied at a seemingly random time, if at all, and the strategies of applying p…
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On hold 31 minutes, then disconnected -- want to cancel my license purchase 4 days agoI have tried through the customer portal, through every link I could find, by calling, by being on …
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cant open vm on while using remote desktopso I am trying to go onto my main pc using TeamViewer, then start the vm instance and enter it. Whe…
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Teamviewer from PC A into PC B AND then RDP from PC B into PC CHi, in this special senario, I need to remote from PC A into PC B through Internet (cellular connec…
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