General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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TeamViewer account for Corporate LicenseHi All, we are trying to decide how to setup the teamviewer account. We have corporate licenses and… -
Inaccessible boot device - Windows 10Hi Community, I have a problem. I was run reboot Windows 10 to Safe Mode. The machine have a prote… -
Need Account ResetCan a forum mod contact me to delete\reset my main account, loss of two factor authentication. -
無法連線samsung galaxy note 9 TeamViewer reject connect? What happen? -
Not ready, Please check your connectionI have been getting this message all day. Tried uninstalling, reinstall. No luck. Version 13. I'm c… -
Unauthorized AccessOn 10/10/18 had someone with the id of "NETSISSRV (1 074 417 445) " access one of my comp… -
TV13 to TV13 really slower than 12I'm trying TV13 beta to TV13 beta and the only visible points I see are the lag and slows. At the … -
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Change license to another another company'sSO I have been using TeamViewer 11 and 12 with my own company and are really happy with it. Now I … -
Can not connect to devices. Reason unknownI can not connect to any my users with "Unknown reason" -
USER ID AT PARTNERI USE A CLONE DISK PROGRAM AFTER BASIC INSTALLATIONS IN WINDOWS-8 THEN EVERY COPY MADE , AND UNIN… -
QuickSupport, TV Host or Normal TV install?Hi all, In a previous job we used full install of Teamviewer on support staff machines and we push… -
After uninstalling TeamViewer, system still reports logs on macOSI uninstalled TeamViewer on macOS, since I was receiving suspicious system logs, while TeamViewer w… -
Teamviewer installation error for older versionA customer bought licences for TeamViewer 9, on one of the machines it stopped working and the cust… -
customdesign.teamveiwer.com downloads slowHi everyone, The downloads for our custom quicksupport that are coming from get.teamviewer.com/xxx… -
W10 64 registry entry for passwordHi guys, Our standard deployment for teamviewer is that random password (for spontaneous access) i… -
Mirroring iPhone to PC disconnects when the iPhone is lockedTrying to mirror a iPhone using the QuickSupport app and the TeamViewer 13 desktop program on the P… -
How to Black Out Remote ScreenI have seen this discussed, sort of, but I cannot find a definitive answer. When I logon to a remot… -
How do i update the billing address on my account?How do i update the billing address on my account? -
Custom Host ConfigurationDear all I need to create the new Host from the management console. I need to understand how can se… -
Fields are disabled, unable to connect to remote computer?Why is this the case? The fields are blank and I cannot connect from my laptop? [external link re… -
Quick Support - No PermissionsHi, I've subscribed to the corporate version of TeamViewer and I've tried to run the Quick Support… -
IS THE ENTIRE TEAMVIEWER SYSTEM DOWN?From around 3pm Australian EST, I am unable to connect to any devices. The devices appear Online in… -
Why do I only see a black screen after connection establishment?I installed the newest version of Teamviewer. Now when I try to connect I get a black screen. -
the feature you are using is not included in your reviewer planHi, i'm using TeamViewer 13 to get connect to my PC(using the Local network). but the :show black s… -
Login cancelledVersion 9 login cancelled issue -
Can't enter my license key after reinstall - Now way to enter LicenseAfter I have reinstalled my PC, i installed TV13. Last time i was able to enter my key, now, there … -
How to remote connect to a Windows PC using Windows authenticationI'm on a Mac and I want to connect to a Windows PC. The authentication type is a Windows auth, with… -
Unable to connect Client Team viewer idsWhile we try to connect to client id,From Ready connect(secure connection) it will go to Connecting… -
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