General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Camera turns on with every remote session when it's not in useMy webcam shows as active (light comes on) every time I initiate a remote session with any remote P…
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How can i stop employees using my corporate TeamViewer licence at home?Hello, Our support team use TV Corperate to connect to our clients' PCs to support them and collec…
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Problem with latest updateI have just allowed TV12 to install the latest update. Now when I try to connect to a remote comput…
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My Account Does Not Exist?I created a personal/free account on 8/22 and have used it every few days. I added 3 laptops to the…
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Issue with loginHello, when I tried to login on windows 7 app I receive error "account doesnt exist", but…
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No reaction on TV12 - MacI have been using TeamViewer 12 on my iMac for some while now. My OSX is 10.12.5 Recently I have r…
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How do I keep my Team Viewer active on my work computer, while I am away?I work remotely two days per week, but when I go to sign in/access my desktop with Team Viewer the …
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Meeting Blocked by Unattended AccessRecently set up a domonstration with a prospect via a Teamviewer meeting. The prospect could not at…
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Remote Access BlockedWe have a customer running a corporate edition of Teamviewer. When we attempt to access via our Tea…
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No connection to TeamViewer server on Win2012R2hi I've just install a customized TV12 host on a Win2012R2 server: - with the run as administrator …
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International Team ViewerI am travelling to Germany. Will I be able to use team viewer (free version) to access my computer …
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Two-Factor Authentication IssueI do not have access to the old device that had been generating the security code for logging in. I…
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Host on server don't stay onlineWanner ik de host versie op de server heb geinstalleerd blijft de sessie niet online, tot dat ik me…
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TV12 Host not allowing Remote ConnectHello community, New to the TV forums even if I have used TV for a long long time for personal use…
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File Transfer does not work correctlyHi all since today witrh the lastest version 12.083369 of Teamviewer the file transfer windows do …
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Losing unattended accessI set up my new Windows 10 Home PC for unattended access. Ever couple of weeks I lose access to thi…
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All about purchasing a TeamViewer licensewanted to cknow if it was possible to purchase a license regardless of version, such as an annual p…
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Customer Survey CommentsWith regard to Customer Surveys, we see we can view the summary. But where can we view additional…
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Disable Remote Control on our Windows devicesWe have a lot of applications installed and a couple of supplies who assist in keeping those applic…
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Macbook Air to W10 Excel shortcut keysI am runnung TV 12 on Macbook Air connected to W10 running Excel. I can't find the keybaord combina…
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Teamviewer desktop won't start with service runningRunning following: * Windows 10 Pro V1511 (Build 10586.1045) * Teamviewer V12.0.82216 (from TeamVi…
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Not ready. Please check your connection - Solved but aggravatingTeamviewer version 12.0.82216 Microsoft Windows 10 Pro Version 10.0.15063 Build 15063 I get these…
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Unable to see the Computers & Contacts listAfter starting TeamViewer, clicking the Computers & Contacts button causes the window to open. …
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Lost recovery code but still have a loginHi guys! My phone died and I dig into my email but didn't find any recovery code... Most probably…
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Uknown ConnectionI just had an unknown connection to two of my devices??? I utilize two factor and havent received …
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Black screen when connection is establishHello guys, I'm having this problem for a while. I only get black screen when connected with host.…
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Keyboard - characters such as > < etc. are showing up as colonDell 7440 laptop and Win8.1 and TeamViewer 12.0.83369 Keyboard set to ENG and working fine on th…
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Meetings: Panel does not appearI'm under TV12 but this links says I should be able to start a meeting and I cannot. https://downl…
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Two factor authentication recovery lost :(Hi, I recently upgraded to a new phone, and I lost my two factor auth codes will the old one when …
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Lost two factor recovery codeHello, I established 2-step validation for my teamviewer account. I recently got a replacement ce…
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