General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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V12 Two factor authentication active, not enable to login from clientHello, when I turn on Two factor authentication I cannot login via mac os client 12.0.69740 Beta t…
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A computer is not included remotelyHello. A week ago, I could remotely include a computer. Yesterday why that did not turn out to do i…
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How many people can join to my meeting?Last night i tesed but only 25 ppl could. Any idea? I have a premium(ver10) membership tho..
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2-sided remote printingHello, I've been using Teamviewer since version 7 and managed to get the company on it around…
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What is the best way to upgrade from v10 to v11, now that v12 Beta is out.Hi, We are just now going to v11 from v10. Before I've upgraded each client using remote update. N…
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remote connection to windows 10 - on sign out the screen freezes ... while the computer acts normalHi So i need to manage a touchscreen terminal remotely and i ma using teamviewer 12 beta ... for n…
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Key combos not being sent to remote PC in KDE 5.8Anybody else running KDE 5.8 that can test out sending remote key combos? I could swear they worke…
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Unable to login from iOS (account has been locked)Hi, I could not find anyone reporting a similar issue. I'm hoping someone can help. I currently ha…
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Can't control Asus Zenfone MaxHi everyone. I tried to control a Asus Zenfone Max (Teamviewer QuickSupport installed) with Windows…
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ADSync share computer groupHi, I have set up the ADSync script so that new IT colleagues are automatically added to the TeamV…
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Remote Access to android 7.1 with 1280x800 resolutionHi, I installed Quick Support and I download the addons as Quick Support Recomended but when conn…
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Bug on desktop, the remote screen overlay above GUIWhen connected to the remote cell phone, the first screen shown the remote screen overlay over t…
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Team viewer wont let me loginTeamViewer won't let me log in with my password on my main computer. I have 4 other computers on my…
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On desktop can't force start with "Optimize Quality"I use desktop version 11 to control my cell phones. It can't force start with "optimize qualit…
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computers disappear from account listHi everybody I'm new with the TV11 Premium license. I've created a personalised "QuickSupport…
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personal password...How can I recover my personal password on one of my iMacs? I am being asked to enter it, but when I…
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Overwrite all button absent in V11 and V12The button 'OverWrite ALL' disapeared under Teamviewer 11 and 12beta. Why? I will use teamviewe…
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V12 Beta Download/Install problems.Hi. Firstly just a heads-up on FireFox V49.0.2: it does not show the "I am not a robot" …
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Blank screen or Fuzzy screenI've described my issue (with printscreen image and report) in the #2813949 ticket. Since the upda…
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MAC mouse on remote Windows.a MacBook with an Apple mouse and Teamviewer connected to a remote Windows PC. Moving the mouse is…
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I can´t connect from my windowsphone 10 to other devicesHi, I can´t connect from my windowsphone 10 ( version:10.0.14393.321) to other devices.I have TW ve…
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Web Interface vs. Beta-ClientI upgraded both of my PCs to the new Beta version and all is running smoothly with the Android Apps…
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Share Video (I am new to TeamViewer)I'm new to TeamViewer. Could someone please explain how I can watch a video on my computer, and hav…
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Computers no longer showing up in management consoleHi everyone, Since the recept update computers running our QuickSupport modules are no longer show…
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Unattended access fails sometimes at rebootHi , as in subject, I loose connections to remote computer because the green rectangle down teamvie…
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client with more than 2 screensHello, When a client have more than 2 screens it is impossible for me to see the monitor number. …
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Audio problemsI can't get the Audio to unmute during a meeting. I was doing a dry run tonight because I had a rea…
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MSI Deployment without Active Directory updatesHi all We're looking to use the MSI for silently deploy the TeamViewer Host, however we need to do…
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