General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Why is there only one computer control option with the phone?Why is there only one computer control option with the phone? Previously, there were two. Dragging …
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Two Macs, One with settings restored via Time Machine TeamViewer sees the two Macs as the same MacI had TeamViewer installed on my Mac, made a time machine backup of that machine, bought a new Mac,…
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Teamviewer meetingAfter updating to version 12, it is not possible to join a meeting with a host running on version 1…
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Simplified Client InterfaceOne of the reasons we upgraded to TV 12 is the new Simplified Client Interface, it's much better th…
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TeamViewer Host 12 > Android TVHi all... my question for developers (if here there are developers): is there any possibility to i…
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OFF LINE MODE?Hello Group, I am a former **third party content** users, but now using Teamviewer! **third party …
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No access to account's e-mail addressHi, I have a problem with signing in to my TV account. Since TV has new security policy where you …
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Teamview version 12.0.70002 Beta using grayscale issue (not working)Hi, I have installed the new version 12 and now when i use the grayscale all the screen been squas…
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How I am using TeamviewerTellling my story about my use and need for Teamviewer: I am 9 years retired form a 40 year career…
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Can I not copy files with Teamviewer?Teamviewer 11. Windows 10 Pro 64-Bit at. Connecting from work using Windows 7 Pro 64-Bit. I connec…
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Remote update to current non-beta version?We got a license for TeamViewer 11. Some of our hosts still got an older major version installed, b…
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Disabling Remote Input by policyHi all, Just checking to see if there's a way to disable remote input by policy? We recently laid…
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Perpetual license to Subscription license on V12?Hi, I was just about to purchase the upgrade to V12, but had to stop. If I place the order from Eur…
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TeamViewer v. 12 Beta is Requiring a Corporate License for Personal UseI have used the personal use version of TeamViewer free for years and have never been required to p…
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computers disappear from account listMy computer was hacked, and I want it cleared. The person I talked to said he wocharge me $100.00 I…
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higher resolutions (up to 1920x900) MISSING while connected with eeePC 701 (800x480)Hello at all, I used a eeePC 701 with Windows 2000 and TeamViewer 5. WITHOUT any problems. eeePC 7…
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"Check for new version" installs Beta 12I just noticed that when checking for a new version in TV11, it prompts to install Beta 12. In the …
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Doing support from multiple unitsHello, Almost all the time, I do support from my laptop with 3 x extra screens attached. But is t…
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USB connectionCan I use Teamviewer with a usb connection. I want to project the screen of my tablet on my laptop …
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V12 Two factor authentication active, not enable to login from clientHello, when I turn on Two factor authentication I cannot login via mac os client 12.0.69740 Beta t…
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A computer is not included remotelyHello. A week ago, I could remotely include a computer. Yesterday why that did not turn out to do i…
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How many people can join to my meeting?Last night i tesed but only 25 ppl could. Any idea? I have a premium(ver10) membership tho..
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2-sided remote printingHello, I've been using Teamviewer since version 7 and managed to get the company on it around…
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What is the best way to upgrade from v10 to v11, now that v12 Beta is out.Hi, We are just now going to v11 from v10. Before I've upgraded each client using remote update. N…
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remote connection to windows 10 - on sign out the screen freezes ... while the computer acts normalHi So i need to manage a touchscreen terminal remotely and i ma using teamviewer 12 beta ... for n…
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Key combos not being sent to remote PC in KDE 5.8Anybody else running KDE 5.8 that can test out sending remote key combos? I could swear they worke…
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Unable to login from iOS (account has been locked)Hi, I could not find anyone reporting a similar issue. I'm hoping someone can help. I currently ha…
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Can't control Asus Zenfone MaxHi everyone. I tried to control a Asus Zenfone Max (Teamviewer QuickSupport installed) with Windows…
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ADSync share computer groupHi, I have set up the ADSync script so that new IT colleagues are automatically added to the TeamV…
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