Hi, I’ve been using TeamViewer for almost a two years now and never had any issues but since the past two days I haven’t been able to connect. I’ve only gotten this screen I haven’t changed any of my settings, please help because I need to gain back access ASAP. It has only worked when I had someone in the room login first…
I found an old post from 2017 asking this with no solution. We have 15 of these that I assume count toward our 500 device licenses. Regardless, we want to delete them. The issue is that the trash button is grayed out. 2 Company Admins have tried and the option is not there. How do we fix this? The bigger question is, why…
This is a horrible substitute to a program I used to have and not only does it require money just to use, but the customer support is terrible.
I was able to connect this morning to a remote session and I have been disconnected. I am using my laptop and not my desktop as I am in another state visiting friends.
Did Teamviewer changed or pushed out an update that now requires remote computers or users to allow access to administrators? Computers/Servers/VM's we manage remotely that we are full admins on, are now requiring input from users on the terminal. And this just happened. 3 hours ago, I was able to log into a remote VM just…
As the title says, I am trying to connect via Windows authentication (To deal with UAC prompts) of devices that we work on during our regular IT support. In the Classic Teamviewer UI this was simple. Just select "connect via Windows authentication" and you could write username and password to connect. However this is not…
Hi, I'm on windows 11 latest version. Tried to update a working app as requested. I have tried 3 downloads on 3 different browsers with the same result. When the downloaded x64 version runs I get a Windows error saying . "Windows cannot access the specified device, path or file. You may not have the appropriate permissions…
During a remote support session, the remote user should be able to see which files are being transferred, including file names, source/destination direction, file size, and transfer status. Ideally, this should be configurable by policy: show transfer details to the remote user, require confirmation before each transfer or…
Hi All, We have had a strange occurrence over the past few weeks where the TeamViewer service just disappears from some laptops. We have all laptops installed with Teamviewer_host and it has been working well for years with no issues. However recently we have had several issues where the TeamViewer service just disappears…
Hi everyone, I'm experiencing an annoying glitch with my TeamViewer desktop client regarding my device groups. The Issue: When I turn on my computer and TeamViewer launches on startup, it fails to load my actual device folders. Instead, under "All Groups," it only displays a single folder named "Unknown" with a…
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