Hi We work with a support company, who already have Teamviewer I need to grant them access to one of our groups, so they can see all the devices and get easy access I used to be able to do this on the Old UI, how do i do it on the new UI?
I installed the Teamviewer app and I was able to use the new interface. After a restart, the tool opened in the old interface, and it was not possible to toggle to the new interface because the option is not available. I even can't activate te option for the new interface in my options. In the web browser version, I can…
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I am trialing the Automation & Insights feature. When I try to run a script, I get Script execution failed I tried a bunch of changes, and made sure the policies were correct etc. No error message or logs to check why it's failing. Might need help.
trying to get a program downloaded to my tablet and the company is asking for my user ID and password. I cannot find the password.
When provisioning Entra joined devices TV host installs, but the assignment ID is not applying therefore the device is not being managed. This only happening for Entra only devices. The same package we are using works for Hybrid joined devices.
Hi All, We want setup a channel group to reserve some channels for IT support. But it seem not available in Tensor? Thanks and regards, Antony
Our org has just transitioned to Tensor and we're in the process of scripting a migration process for our devices currently on a shared group to device groups. Currently having an issue with the TV Host install being run in silent but still prompting for user interaction to accept the device being assigned the permissions…
Hi, I am using TeamViewer Tensor Basic v15.2.2756 at work to connect to my client using the TeamViewer Quick Support tool (latest version) to provide remote support and it's been working fine. But since few days ago all of a sudden it no longer works. and it stopped working while I was remote supporting my client and the…
Hi, we have a new Tensor license with SSO and i've setup SSO with Entra ID and also setup the SCIM. The user is provisioned with the correct group so the SCIM seems to be working. The SSO is setup like described in the manual and the domain is verified. When the user tries to login the user is presented a screen to create…
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