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How to get back to Free licence?

Eugene77

I don't need commercial licence any more, but application blocks connections and ask to pay invoice.

How to remove commercial licence?

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Comments

TotalPC

Hello @Eugene77 ,

If your account is in good standing and you canceled your subscription with TeamViewer you probably will need to request a reset. The TeamViewer ID you're using is likely tagged as a commercial device, you'll need to request that to be changed. Details on suspected commercial use is outlined here and in that article there is a link to request a reset.

I hope this information helps!

Cheers!

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