We have same issues as in this topic that our license is still shown as Free on multiple place like: Client and console page. Weirdly enough on customer portal it does say that license is active and correct type.
Thank you for your message and welcome to the TeamViewer Community! ?
This means that you only activated your customer portal, but not your license.
We explain how to proceed in this Knowledge Base article right here: How to activate your license (Business, Premium, Corporate and Tensor)
I hope this could help. ?
If not, do not hesitate to ask your questions here. ?
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