Payment inpossible

KariVaittiniemi

Hi,

I tried to pay an invoice and always get a message "something went wrong, contact support"

Then i try to login to portal and it says "Your account is not connected to a license"

When i try to connect my invoice number to my account it says "your account is already connected with this invoice number"

No need to mention that no-one is answering the phone call

 

JeanK

Hello @KariVaittiniemi

Thank you for your message and welcome to the TeamViewer Community! ?

Please contact our customer support directly: https://www.teamviewer.com/en/support/contact/  

Our team will be able to help you here.

We are sorry for the inconveniences caused.

Best regards

Jean