License activation

tmccar

When I try to activate the license it says

"Unable to activate your license - try again later"

JeanK

Hello @tmccar,

Thank you for your message. ?

It could be that you already have activated your license. This would explain this error message.

To verify if you already have activated your license on your account, you need to:

• Open TeamViewer
• Log in to your TeamViewer account:

  

• Go to Help → About TeamViewer

If it is stated: Free → your license is not activated
If it is stated: Business (or Remote Access, Premium, Corporate or Tensor) → your license is activated.

Best,

Jean  

tmccar

Hi Jean

 It says "free"

JeanK

Hello @tmccar,

Thank you for your answer.

Then, it would require a deeper analysis of your license to find the issue.

Please contact our support directly: https://www.teamviewer.com/en/support/contact/ 

Best regards

Jean

tmccar

Ok, thanks Jean

Regards - Tom