Possible breakdown of invoice into three parts

Montaigne
Montaigne Posts: 1
in General questions

Good day and hope you are keeping safe.

We are having challenges in making online payment for the annual renewal of our Teamviewer premium license via Mastercard credit card. The payment is being refused due to a credit limit of $200 placed on our credit card. As such we will not be able to pay the $550.81 due amount all at once.

Please is it possible to break the invoice into three parts with a maximum of $200 per invoice to make up the due amount of $550.81 so we can make the payment in part even if we have to pay it all at once?

Kindly assist and direct us on this as we look forward to your swift response.

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Comments

  • JeanK
    JeanK Posts: 7,029 Community Manager 🌍

    Hello @Montaigne,

    Thank you for your message and welcome to the TeamViewer Community! ?

    Please contact our customer support directly to discuss your case individually.

    Stay safe and sane! ?

    Jean

    Community Manager

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