License Activation

wanderso64
wanderso64 Posts: 1
in General questions

I've maintained a Teamviewer Business License since 2016 and somewhere along the way, my license status on the account became "free".  When I try to activate my license again, it says click the link from the invoice e-mail but there is no link; everything since 2016 is simply renewal statements.

How can I re-activate my license or get to the link to do that?

Thanks

Ross Anderson (**Do Not Post Email Addresses**)

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Comments

  • JeanK
    JeanK Posts: 7,036 Community Manager 🌍

    Hello @wanderso64,

    Thank you for your message and welcome to the TeamViewer Community! ?

    If you want TeamViewer to send you your activation link once again, please contact our customer support. When you call, make sure to have your invoice number ready so our supporters can help you immediately.

    We are sorry for the inconveniences caused.

    Best regards

    Jean

    Community Manager

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