Remote control not working for a Huawei

MaryLuC
MaryLuC Posts: 1
in General questions

Ciao!

For some not clear reason, it is not working anymore the remote control from my PC to a Huawei P smart Z. The Teamviewe quick app say that the connection is refused but it is not true...

Do you have any idea? Or any suggestion?

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Comments

  • Bellaflix
    Bellaflix Posts: 1

    One possibility is the app launcher permissions. The Settings/Battery/App Launch/ entries for the Host, Meeting, QuickSupport, Quick Support Addon and Teamviewer should be set to Manage manually with Auto-launch, Secondary Launch and Run in Background all enabled.

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