cannot connect to teamviewer server (Nov. 25th, 2020)

josmith447

My access has been working fine and suddenly I get this message.

I've switched my router on & off as this has worked in the past but not this time.

No other internet issues

Not had any Windows updates recently.

Help!

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Accepted answers

Esther

Hi all,

I have been informed that all our systems are back online and functional.

Thanks for your patience,

Esther

All comments

Esther

Hi all,

I have been informed that all our systems are back online and functional.

Thanks for your patience,

Esther

Roystonww

Hello Esther,

I am in Essex in the UK, and we have issues, our client is in Telford in the UK, they also have issues, exactly as @josmith447 described.

But, it seems that established connections are fine, just new connections, don't authenticate with your servers.

Hope that helps.

Regards,

Roy

Wilfried34510

It's ok for me now

Roystonww

Yep, back online again!

Thanks Guys & Girls!

Regards,

Roy

josmith447

Manchester M46

Just saw your connectivity issue message so I'm guessing that's related

posix

Google DNS (and perhaps others) can't resolve Teamviewer DNS.

C:\Users\user>nslookup router10.teamviewer.com 8.8.8.8
Server: dns.google
Address: 8.8.8.8

*** dns.google can't find router10.teamviewer.com: Server failed

same result from https://toolbox.googleapps.com/apps/dig/#A/

Esther

Hi @josmith447

Thanks for your report!

Where are you located?

Thanks,

Esther

alemc

me too....

Esther

Hi all,

Thank you for your reports so far!

We immediately gave all info to the devs.

Let´s hope it´s all resolved now. You can keep track of the status here: https://status.teamviewer.com/

Best, Esther