Team Viewer 8 End of Life

bagaria
bagaria Posts: 1
edited June 2023 in General questions

We have recieved an email that version 8 is put to End of Life.


We have a Perpetual License of same. Hope with the upgrade we will not be affected and sill will be able to use it a Perpetual License for the new version.


Regards

Sanjeev

Answers

  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]

    Hi @bagaria,

    Thank you for your post.

    With regards to the Team Viewer 8 End of Life, please read this announcement.

    As mentioned in the announcement, on January 19th, TeamViewer 8 licenses will automatically be upgraded to a TeamViewer 13 license, valid through December 31, 2023. Therefore please manually update your client after January 19th.

    I apologize for any inconvenience caused. Thank you in advance for your understanding.

    Kind regards,

    Yuri

    Former Japanese Community Moderator
  • GuilleTrin
    GuilleTrin Posts: 5 ✭✭

    wait a moment @bagaria how can be possible that Teamviewer 8 Perpetual licences can upgrade to Teamviewer 13 (free of charge) and Teamviewer 10 customers like me that payed almost 340 Euros for a Perpetual licence have no possible to upgrade to TV13?

    Please we need a solution cause i am ready to start a Lawsuit action!

  • stanki
    stanki Posts: 2 ✭✭

    I have same problem with my Corporate 8 PERPETUAL licence. It is this LEGAL? I can't belive!!! Please, what is about our rights and whether we will have to go to court????

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