Broke my phone, so lost authenticator access.

Eeshan

Hi, im unable to login, however i have this browser added as trusted account. I cannot login as the two factor authentication isnt available for me as i lost my phone and didnt have access backup codes for authenticator or teamviewer.

Please guide me.

Eeshan

Fiona_G

Hi @Eeshan,

Please kindly check out our article regarding this topic

https://community.teamviewer.com/English/kb/articles/66-two-factor-authentication-activation-and-deactivation