on the setup i get the page recovery cod. i saved the 16 digit cod next page its asking for recover

boxerhouse

cod 6 digits

JeanK

Hello @boxerhouse,

The recovery code is only useful in case you want to delete your Two-Factor-Authentication setting.

If you want to access your account, you need to enter the 6 digits code that is in your Two-Factor-Authentication application you are using.

We explain how to proceed in this Knowledge Base article right here:

https://community.teamviewer.com/English/kb/articles/66-two-factor-authentication-activation-and-deactivation