Cant get to support.teamviewer.com
It keeps redirecting to community page.
Emails come back saying I must log a ticket which I cannot do.
HELP!!
Hello, I am a licensed user and I can not log in to my account to make changes or add trusted device. I never get the confirmation email back to authorize. I had to make another account just to come to this community page. Can you please whitelist my email address in your system so it fixes the issue? My email address is - **Do Not Post Email Addresses**. I have read several issues like this and adding email address to whitelist on your end seems to be the solution. Thank you
Uh ... oh .........
Just bought a licence. This doesnt seem encouraging.........
Hi @andreibkn,
Thank you for your question. Could you please confirm that you are a user purchased a license or a private (free version) user?
@Fiona_G if we donțt have a licensed account, how can we cancel our account and end the service?
Hi All,
With regard to the support ticket, you have to submit a ticket with your licensed account, if you don't have an active license into the account, it comes to the community page. Please read this article for more information: https://community.teamviewer.com/t5/Knowledge-Base/How-to-submit-a-ticket/ta-p/72027
Can Teamviewer step in and resolve this?
I have a license and I need to contact support and like the previous person "dancki" pointed out, it riderects you over and over again here and there is no way I can submit a support ticket.
This is ABSURD!
same here. and no one answers the phones. Always busy.
