Cancel the subscription

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Hi,

I am trying to find a place where I can submit a ticket for cancellation. It redirects to the same community site every time I click on Service -> Submit a ticket. could you please help?


thanks

SK

Answers

  • Natascha
    Natascha Posts: 1,591 Moderator
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    Hi @Skannam

    Thank you for your post and welcome to our community 😊

    Please make sure to have an active license linked to your account in order to open a ticket.

    If the license is not linked to your account yet, please activate the license first.

    Let me know if I may assist any further. Wish you a great day.

    All the best,

    Natascha 🙋‍♀️

    German Community moderator 💙 Moderatorin der deutschsprachigen Community