My subscription keeps on closing and says I am on a free version.

MCRL · 2021-01-28T02:45:06+00:00

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I purchased a subscription in Sept last year for a year. Currently, I am abroad and trying to use my teamviewer. Teamviewer keeps on shutting down and saying I am on a free version. Please, how do I connect without being kicked out so often?

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Fiona_G

Hi @MCRL,

Could you please check if you have activated the license on your TeamViewer account and logged in with your licensed account?

https://community.teamviewer.com/English/kb/articles/4670-why-does-my-license-show-as-free

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