Online purchase of license but failed with error.

I recently attempted to purchase a license online on 29/1/21. I got error on last page about bad gateway after confirm. My credit card was billed already. I didn't receive confirmation email back from system.

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Answers

  • Fiona_G
    Fiona_G Posts: 689 Staff member 🤠

    Hi Tana,

    We are sorry for the inconvenience caused. Please kindly call our support team and they will be happy to help you further. You can find the link to it in the top menu under Service --> Contact --> Give us a call.

    Fiona_G