How do I check my license subscription status?

PentaMIS
PentaMIS Posts: 7
in General questions

Hello,

Where to check my license subscription status like when expiry?

Thank you.

Jeffrey

Answers

  • JeanK
    JeanK Posts: 7,063 Community Manager 🌍

    Hello @PentaMIS,

    You can check it directly in the TeamViewer client under Help ➜ About TeamViewer

    2021-02-03 10_52_03-TeamViewer Tensor.png


    Community Manager

  • PentaMIS
    PentaMIS Posts: 7
    edited February 2021

    Hi JeanK,

    Thanks for the replied.

    I'm using the latest version and got this.

    2021-02-04 09_16_27-Clipboard.png


  • JeanK
    JeanK Posts: 7,063 Community Manager 🌍

    @PentaMIS Alternatively, you can check your invoice. The expiration date is indicated there.

    Also, if you have activated your Customer Portal, you may check there as well as all the license information is also available.

    Community Manager

  • PentaMIS
    PentaMIS Posts: 7

    Hi @JeanK,

    I tried to login to the Customer Portal and this is what I get.

    service_teamviewer.jpg

    Any idea how to go about from here?

    Thank you.

    Jeffrey

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