Accidently deleted paid account

Rohail · 2021-02-22T21:21:59+00:00

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I accidentally deleted my account for which I had 1 year paid subscription how do I activate the license on the same email over which I bought the subscription

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Fiona_G

Hi @Rohail,

Thank you for your post.

You can use the same email to create a TeamViewer account again by clicking Sign Up then activate your license under this account.

https://community.teamviewer.com/English/kb/articles/4326-how-to-activate-your-license

Kind regards,

Rohail

Dear Fiona

I do have an email but it never worked last time support activated from their side. When I click on that link in the email it doesn't take me anywhere can you please activate my license

Rohail

When I clicked now it gave me this error "The entered license is invalid"

Fiona_G

Hi @Rohail,

Thank you for sharing the details. In this case, please contact our support team for individual assistance. You can find your local number in the top menu under Service --> Contact --> Give us a call.

Best,