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Accidently deleted paid account

Rohail
Rohail Posts: 2 ✭✭

I accidentally deleted my account for which I had 1 year paid subscription how do I activate the license on the same email over which I bought the subscription

Answers

  • Fiona_G
    Fiona_G Posts: 647 Moderator

    Hi @Rohail,

    Thank you for your post.

    You can use the same email to create a TeamViewer account again by clicking Sign Up then activate your license under this account.

    Kind regards,

    Fiona_G
    Chinese Community Moderator
  • Rohail
    Rohail Posts: 2 ✭✭

    Dear Fiona


    I do have an email but it never worked last time support activated from their side. When I click on that link in the email it doesn't take me anywhere can you please activate my license

  • Rohail
    Rohail Posts: 2 ✭✭

    When I clicked now it gave me this error "The entered license is invalid"

  • Fiona_G
    Fiona_G Posts: 647 Moderator

    Hi @Rohail,

    Thank you for sharing the details. In this case, please contact our support team for individual assistance. You can find your local number in the top menu under Service --> Contact --> Give us a call.

    Best,

    Fiona_G
    Chinese Community Moderator
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