I have a free account, and I need to pay an outstanding Invoice - When I log into my account I can't invoices, can I please know where is this invoice and how to settle this?
Hi @Lava,
Thank you for reaching out to us.
Have you purchased a TeamViewer license? Please note that invoices are only generated if purchased online through the purchase portal or through a sales rep over the phone.
If you would like us to resend an invoice, you can simply contact our support team or check the customer portal.
Hope this information will be helpful.
Kind regards,
Yuri
I have never purchased a license, even if i try creating a new account with a new made email address it keeps saying my connection is blocked because of an unpaid invoice.
I can't find any invoices because to view invoices i need a invoice number.
How do I fix this?
I CANNOT OPEN A SUPPORT TICKET I HAVE A FREE ACCOUNT AND NEVER BOUGHT ANY LICENSES.
Read my messages before just sending a default answer.
