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Team Viewer Portable is running in the demonstration mode

ITDOHLE
ITDOHLE Posts: 2 ✭✭
edited April 12 in General Questions

Since few day randomly TV show this info, connection to TV servers is broken. It is general problem from different networks and different workstatiosn so IT IS NOT OUR fault.


I have Premium license.

Comments

  • Natascha
    Natascha Posts: 1,292 Senior Moderator

    Hi @ITDOHLE

    Thank you for your post and welcome to our community 😊

    There is no issue with the TeamViewer servers. As it states in the error message, please sign in with your licensed TeamViewer account in order to use TeamViewer portable properly and with all features.

    Please find all relevant steps for how to link a license to an account in the following article:

    Let me know if you need any further assistance.

    All the best,

    Natascha 🙋‍♀️

    German Community Moderator [on Parental Leave 🙋‍♀️]
  • ITDOHLE
    ITDOHLE Posts: 2 ✭✭
    edited April 13

    My account IS licensed. As I said Team Viewer is NOT connected to yours servers but in the same time I can connect remotely to this TV Portable client. This is general and totally random problem that occurs in different networks connected to different internet providers. It is yours fault.

  • Natascha
    Natascha Posts: 1,292 Senior Moderator
    edited April 13

    Do you have the possibility to install the full version on the affected devices and check if the problem still occurs?

    Looking forward to your answer.

    All the best,

    Natascha 🙋‍♀️

    German Community Moderator [on Parental Leave 🙋‍♀️]
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