Everytime I try to do a remote session I get kicked out

jvicente_dias · 2021-06-03T01:15:35+00:00

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jvicente_dias

Everytime I try to do a remote session I get kicked out and it says that I reached my session limit like a free user.

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DSP_2021

I am having the same problem. I paid for a license but when I log in, it says I am using the free version and it keeps kicking me out. I uninstalled and reinstalled but it did not solve the problem.

Ying_Q

Hi @DSP_2021,

Thank you for posting.

Can you kindly check whether you have signed in a licensed account on TeamViewer please.

And if you have not activated the license, feel free to check out the activation steps here

https://community.teamviewer.com/English/kb/articles/4326-how-to-activate-your-license

Hope it would be helpful!

Warm regards,

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