Everytime I try to do a remote session I get kicked out

Question

Everytime I try to do a remote session I get kicked out and it says that I reached my session limit like a free user.

Ying_Q · Answer

Hi @DSP_2021,

Thank you for posting.

Can you kindly check whether you have signed in a licensed account on TeamViewer please.

And if you have not activated the license, feel free to check out the activation steps here

https://community.teamviewer.com/English/kb/articles/4326-how-to-activate-your-license

Hope it would be helpful!

Warm regards,

DSP_2021 · Answer

I am having the same problem. I paid for a license but when I log in, it says I am using the free version and it keeps kicking me out. I uninstalled and reinstalled but it did not solve the problem.