Why can't I access teamviewer 8 using teamviewer 14.7?

Question

I have Teamviewer 8 installed on several computers.  Windows XP, Windows 7, and Windows 10.

JoshP · Answer

Hello @JBB80

Thanks for your post.

Please ensure you are logged in with a licensed account when attempting to connect to or use a previous version. If using a free account, this would not be possible:

https://community.teamviewer.com/English/discussion/49692/updating-to-the-latest-and-greatest-version-of-teamviewer

If you are using a licensed account, and the issue persists when connecting to or using a previous version, please provide more information here, such as an error message.