I have a paid Remote Access license, I can connect from Computer A to Computer B, but I cannot from Computer B to Computer A. Please help!
Thank you for posting on TeamViewer Community.
If you would like to connect to device A, kindly add device A to the list of Add Computer.
More information can be found from this article:
Hope it helps.
Ying_Q, thanks for your reply. However, my Computer A is already added to my list of available devices. I have been successfully using Teamview for quite some time. Within this past week, something has changed, and I am no longer able to connect from my Computer B to my Computer A. I CAN, however, connect from my Computer A to my Computer B. I am attaching a screenshot of my Computer A. Can anyone help?