I do not have an account with Teamviewer.
I attempted to find a serial number for Final Draft 3 weeks ago and got a hacker installing Ransomeware instead. I avoided the worst of that but as feared I never got rid of them even after a factory reset of my computer.
Looking at their behaviour - which is like running algorithms to brute force all my emails, banking details and anything else I always felt I might not get rid of them. They got into my bank account on wednesday.
I received an email from Teamviewer on wednesday asking if my login from my email address was from a trusted source.
The trusted source was my IP address.
Apparently I placed that email in my deleted folder last night - which wasn't me.
Teamviewer is difficult to ask for assistance and I expect to lose the ability to navigate back to this thread.
I need help from someone o close down any attempt by teamviewer to access [removed per Community Guidelines] and more particularly the ISP address - [removed per Community Guidelines]
I'll probably need confirmation of any resolution to be by email to [removed per Community Guidelines]
If anyone can help.
Thanks