My company was bought out so my email account is gone - can I change my email?

GreekGuy
GreekGuy Posts: 2 ✭✭
in General questions

I have a "lifetime" subscription, which is supposedly good for another few years. My account was set up with my company email account, but the company was bought out so my email account is gone. How can I change my email address?

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Answers

  • Justin
    Justin Posts: 802 [Former Staff]
    edited August 2021

    Hello @GreekGuy,

    What about contacting the new owners and ask them to give you access to your email for one last time.

    We need proof of the purchase and all the details that come with it, so we can check it out.


    Let me know so I can help you.


    Best,

    Justin

    German Community Moderator

  • GreekGuy
    GreekGuy Posts: 2 ✭✭

    I might be able to pull that off. What do I need? A license #, or just one-time access to the email?

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