Additional feature

Trobl4

When I installed teamviewer quick support on my vivax tv, when I opened the application, a window popped out saying "your device supports the additional *remote control* feature. Please contact our support".

Tv android 4.4.2

JeanK

Hello @Trobl4,

This message does not ring a bell...🧐

Could you please install the application via the .apk from our website?

You will find here: https://www.teamviewer.com/en/download/android/

Or directly via this link: https://download.teamviewer.com/download/TeamViewerQS.apk

The message you mentioned should disappear after the installation of the .apk

I hope this could help. 😊

If not, do not hesitate to ask your questions here. 👇

OngoPH

https://community.teamviewer.com/English/discussion/comment/124968#Comment_124968

Hi @JeanK Hope All is Well

The reported issue can still be fixed what information you provide?