When I installed teamviewer quick support on my vivax tv, when I opened the application, a window popped out saying "your device supports the additional *remote control* feature. Please contact our support".
Tv android 4.4.2
This message does not ring a bell...🧐
Could you please install the application via the .apk from our website?
You will find here: https://www.teamviewer.com/en/download/android/
Or directly via this link: https://download.teamviewer.com/download/TeamViewerQS.apk
The message you mentioned should disappear after the installation of the .apk
I hope this could help. 😊
If not, do not hesitate to ask your questions here. 👇