TV version 12 EOL

jgos
jgos Posts: 1
edited May 2023 in General questions

Hi,

I got a popup on my TV app that support was ending in September of 2021. I see that support is ending for versions 9 and 10 next month, but I use TV 12. I have perpetual licenses and didn't budget to replace them. Does anyone know if this is just TV trying to get everyone off of older version but TV 11+ will still be supported for some time, or is TV 12 also going EOL with TV 9 and 10 next month?

Thanks,

John

Best Answer

  • JoshP
    JoshP Posts: 894 Community Manager 🌍
    Answer ✓

    Hello @jgos

    Thanks for your post.

    Versions 8 - 10 are being deprecated in September of 2021, as you mentioned.

    Versions 11 and up currently have no planned deprecation, however.

    If you are getting this message, please confirm that the devices you are connecting to are not on 8, 9, or 10. This would be why you would see this message during connection.

    Josh P.

    Senior Community Moderator

    ---

Answers

  • JoshP
    JoshP Posts: 894 Community Manager 🌍
    Answer ✓

    Hello @jgos

    Thanks for your post.

    Versions 8 - 10 are being deprecated in September of 2021, as you mentioned.

    Versions 11 and up currently have no planned deprecation, however.

    If you are getting this message, please confirm that the devices you are connecting to are not on 8, 9, or 10. This would be why you would see this message during connection.

    Josh P.

    Senior Community Moderator

    ---