How to enable 2FA for support teammembers

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BrianHo
BrianHo Posts: 16 ✭✭
in General questions

Hi,

How to enforce team members to use 2FA on their TeamViewer account?

Thanks,

Brian.

Best Answer

  • Akiho
    Akiho Posts: 1,210 Moderator ☑
    Answer ✓
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    Hi @BrianHo,

    Thank you for contacting TeamViewer Community.

    Regarding 2FA, it is required to be set up by users themselves, and admin of the company profile cannot enforce it. However, once a user enables 2FA, admin can disable the right on edit profile. So that users cannot disable 2FA afterwards.

    For more information about activation and deactivation of 2FA, please check the knowledge article from here.


    Hope this would be helpful.

    Best Regards,


    Japanese Community Moderator / コミュニティモデレーター

Answers

  • Akiho
    Akiho Posts: 1,210 Moderator ☑
    Answer ✓
    Options

    Hi @BrianHo,

    Thank you for contacting TeamViewer Community.

    Regarding 2FA, it is required to be set up by users themselves, and admin of the company profile cannot enforce it. However, once a user enables 2FA, admin can disable the right on edit profile. So that users cannot disable 2FA afterwards.

    For more information about activation and deactivation of 2FA, please check the knowledge article from here.


    Hope this would be helpful.

    Best Regards,


    Japanese Community Moderator / コミュニティモデレーター

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